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Eradium

Omnichannel Commerce Solutions for Fast Growing Brands!

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Omnichannel and Integration

The success of modern retail relies on an understanding of how customers use technology to interact with your brand
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Focus on customer interactions with your brand across all channels

The success of modern retail relies on an understanding of how people want to shop and how retail customers use technology to interact with brands and retailers. Omnichannel integration removes divide between brick and mortar stores and virtual environments. Enhancing in-store customer experience with integrated omnichannel strategy provides customers with a delightful shopper experience no matter where they are.

How Can Eradium Help?

Eradium developed an integration framework to improve your omnichannel customer-focused strategy. We start with creating an integration road map to define projects priorities and expected ROI. The road map discovery phase includes the following activities:

  • Exploring how your customers use digital media online and in-store
  • Analyzing customer purchase journey and cross-media flow
  • Investigating how location-based mobile technology may help drive in-store traffic and conversion
  • Developing social media integration strategy
  • Defining an optimal architecture for ecommerce and business systems integration.
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eCommerce Blog

composible-commerce and AI feauture

5 Ways AI Can Enhance Composable Commerce

Composable Commerce is a modern approach to building e-commerce solutions that combines different microservices and APIs to create a customizable and scalable architecture. AI can play a significant role in enhancing ...
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3-omnichannel-strategies

3 Omnichannel Strategies Any Size Merchants Must Adopt in 2023

While major retail brands were developing and executing their omnichannel strategies over the past decade, the small and medium merchants stayed on the sidelines. eCommerce businesses operate today in very different ...
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cx-customer-experience-checklist-

10 Essentials eCommerce CX (Customer Experience) Checklist

Customer experience (also known as CX) is defined by the interactions and experiences your customer has with your business throughout the entire customer journey, from first contact to becoming a happy ...
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Recent Articles and Posts

Recent Posts

  • 5 Ways AI Can Enhance Composable Commerce
  • 3 Omnichannel Strategies Any Size Merchants Must Adopt in 2023
  • 10 Essentials eCommerce CX (Customer Experience) Checklist
  • 7 Essential Features of a B2B eCommerce Website
  • 3 New eCommerce Trends For 2022

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