Order Management System facilitates the order processing lifecycle from the capture through to completion, whether its delivery to the customer or a return.
Curated commerce refers to creating unique product lines that provide customers with a distinct collection not offered by other online retailers in a market.
Webrooming is a slang for the consumer practice of researching products online before buying them in a physical store and it is opposite to showrooming.
Social commerce refers to the use of social media to assist in the online buying and selling of products and services. Social commerce leverages social shopping behaviors when online shoppers interact and collaborate during the shopping experience.
Radio-frequency identification (RFID) is the wireless use of electromagnetic fields to transfer data, for the purposes of automatically identifying and tracking tags attached to objects.
Pop-up retail is the practice of setting up temporary retail establishments. Established companies like apparel makers use the method to test markets before establishing permanent stores.
Mobile payment is a transaction conducted using a mobile phone and payment instruments instead of paying with cash, cheque, or credit cards.
Born out of people’s need for faster services and less wait time, high speed retail is all about making the customer’s shopping experience go by much quicker.
e-tailing or e-retailing refers to the selling of retail goods electronically over the Internet. The term is a short form for “electronic retailing”.
Click and collect is the process by which the consumer orders online (click) and collects his merchandise at a local store. It is a compromise between online and in-store shopping.