Omnichannel Glossary
What is Omni-Chanel? One stop place for all the important key terms to help you understand new and emerging trends.
10 Essentials eCommerce CX (Customer Experience) Checklist
Customer experience (also known as CX) is defined by the interactions and experiences your customer has with your business throughout the entire customer journey, from first contact to becoming a happy and loyal customer.
Roadmap to Replatforming White Paper
Your Step-by-Step Guide to an Ecommerce Replatform
Replatforming is not a decision to be taken lightly. It affects many aspects of your business, requires buy-in from stakeholders across different departments, and can create headaches for existing systems.
SaaS vs. On-premise. The Ecommerce Platforming Showdown
One of the most fundamental platform decisions mid-market and large merchants have to make is whether to leverage a SaaS platform, which means outsourcing hosting and back-end management to a company specializing in e-commerce or to select a platform that requires the retailer to provide on-premise hosting and management. This ebook provides you with all the support you need to choose an eCommerce platform with confidence.
Amazon Competition – Survival Guide for Retailers
Learn how Amazon redefined the traditional retail competition factors: selection, price and convenience into completely different dimensions: customer centricity, creativity and technology innovation.
95-Point Checklist for Your Webstore eCommerce Platform Migration
95-Point Checklist for eCommerce Platform Migration is a detailed checklist to help store owners and eCommerce managers to plan their store migration.
Understanding Responsive Web Design for Mobile Commerce
Understanding Responsive Web Design eBook provides a detailed outlook of the development options for mobile commerce sites.
