By implementing ROPIS, BOPIS, and BORIS, merchants can create a seamless, omnichannel shopping experience that caters to various customer preferences. This can lead to increased customer satisfaction and loyalty, driving sales, and boosting overall profitability.
Composable Commerce is a modern approach to building e-commerce solutions that combine different microservices and APIs to create a customizable and scalable architecture. AI can play a significant role in enhancing Composable Commerce by enabling automation, personalization, and analytics.
The commerce transition to the omnichannel model is not a trendy hype but a fundamental industry shift to the new way of conducting commerce. Those that adopt omnichannel practices and create the necessary foundation for the new era in commerce will be rewarded; those that don’t will face a steep challenge and risk their business survival.
10 Essentials eCommerce CX (Customer Experience) Checklist will help you review your ecommerce website and improve CX by optimizing all touch points a customer experiences on their journey.
A typical B2B ecommerce platform lacks many essential features that hinder sales and customer satisfaction. B2B stores need additional critical capabilities to support the needs of their customers.
Rapid eCommerce acceleration started in spring 2020 transformed many areas of eCommerce forever. It brought new challenges and created new tremendous opportunities for brands simultaneously. In this article, we identify three trends that will continue to shape eCommerce in the next year and beyond.
Cybercrime, including e-commerce fraud, has been on the rise since the beginning of the pandemic. It means that ecommerce fraud protection and cybersecurity require more attention from online merchants. The ecommerce fraud prevention strategy must combine three components: People, Process, and Technology.
Here are a few reasons why merchants have to be ready for the voice search revolution. Find the 7 best practice tips on where to start and what you need to consider.
Thousands of online stores that operate using Magento software experienced a successful cyberattack since summer 2020. Some common security risks seen on Magento include server attacks, credit card hijacking, website defacement, and botnetting
Why is marketing automation so crucial for small retailers? What are the common examples of marketing automation? This article is trying to answer those questions. It also provides a comparison between three popular marketing automation platforms for ecommerce business.