5 Tips to How to Keep Your Online Store Safe and Up-to-date during the Coronavirus Pandemic

5-tips-for ecommerce-during-corona-virus-pandemic

5 Tips to How to Keep Your Online Store Safe and Up-to-date during the Coronavirus Pandemic

Posted at 23:16h in eCommerce by
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It is important to communicate to your customers that you are open and any changes that your company is implementing during the Coronavirus Pandemic.

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  1. Update all necessary online store software

Since the start of a pandemic, the number of cyberattacks drastically increased and will continue to increase as people are locked inside. Make sure your site is up-to-date to all updates including third-party apps, plugins, and extensions

update-software-components
  1. Update Delivery Information

If there are any changes, make sure to reflect it through the site. If you might experience delays in shipping times that needs to be clearly visible through the site.

delivery-information
  1. Update sanitization Information

Mentioned any measures your company is making to keep compliant to the government guidelines.

sanitization-information
  1. Update Working Hours Information

If there are any changes to the regular working hours, make sure to reflect it through the site.

working-hours
  1. Update contact information

If there are any changes, make sure to reflect it through the site. If there are additional or new contact phone numbers or emails that are currently being used.

contact-information

References

  1. Resources for Businesses and Employers, https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/businesses-employers.html
  2. Resources for Businesses and Employers, https://www.cisa.gov/coronavirus

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Anna Battrick
anna@eradium.com

Anna Battrick is Eradium’s Director of Ecommerce Services, has an extensive background in retail marketing and project management. With over 10 years of managing complex projects from inception to completion while always maintaining “it can be done” spirit. The world of retail is not only a professional interest but also a personal hobby which lets Anna see the other side of retail, from a shopper perspective. This helps create engaging marketing programs that speak personally to the shoppers interests and engage them in a conversation.